By email
Have Questions?
We aim to reply to all emails as quickly as possible, typically within 24 hours. Our small team personally reviews every message to make sure you get a thoughtful response.
We truly appreciate your patience and understanding. You’re a priority to us, even if our reply isn’t instant.
If your question is urgent or time-sensitive, please refer to the SMS section below for a faster way to reach us.
Need urgent help?
Time-sensitive or emergency questions
For urgent communication or time-sensitive issues, you can reach our Customer Service team, via SMS.
You must subscribe first. After you subscribe, you’ll get a text from “TMA SMS.” You can reply to that text with your message.
Responses are high priority and handled as quickly as possible — but be patient, they’re not instant.
Prefer to scan?
Point your camera at this code to subscribe to TMA SMS and start your
priority text conversation with Britt.
Frequently Asked Questions
Everything you need to know about The Moto Academy classes, camps, app, and more.